Hook Norton Veterinary Group is an independent veterinary practice which offers specialist Small Animal, Equine, & Farm 24-hour care across a wide geographic area. We have recently expanded and now have additional branch surgeries located in Charlbury, Deddington and Moreton-in-Marsh, bringing unrivalled veterinary care to the surrounding villages. Our main tier-3 RCVS accredited Small Animal Hospital is based on the outskirts of Hook Norton, with excellent transport links nearby to London and Birmingham (only 1 hour away). All of our surgeries boast state of the art equipment allowing us to offer ‘Gold Standard’ veterinary care. At HNVG we give our staff a good work/life balance, providing the time to join in with our vibrant local community & enjoy the fabulous Cotswolds. We have great local facilities, schools and lots of cosy pubs!
We are always on the lookout for the very best prospective staff members to join our team in the future. As a practice we have been growing in each department year-on-year and so, we are regularly looking to recruit in all areas of the business. Job vacancies will be advertised on this page. If you are unsuccessful in your application, or there are currently no jobs available, we will keep your details on file for future reference.
Our main tier-3 RCVS accredited Small Animal Hospital is based on the outskirts of Hook Norton. All of our surgeries boast state of the art equipment allowing us to offer ‘Gold Standard’ veterinary care including CT, endoscopy and surgical suites. At HNVG we pride ourselves on our client retention and clinical decision making, rather than focusing solely on achieving rigid sales targets.
Due to business growth, we have an opportunity for an experienced and ambitious Small Animal Veterinary Surgeon to join our friendly and dedicated team. We allow complete clinical freedom to manage and work up cases, with support and training from experienced vets, should the need arise. Mentoring is offered via designated internal staff and external support through the XLVets mentoring scheme. We actively encourage medical/surgical development for all stages in your career whether you have experience or are newly graduated.
This job role will require working at our main hospital as well as branch surgeries, with realistic 15-minute consults. The role includes working in our OOH rota which is shared with another practice, which equates to working only 7 weekends per year. The ideal candidate will have a minimum of 2 years of experience in a similar job role, have a clean driving licence and be a team player with high clinical aspirations. However, we will also consider applications from recently qualified, high calibre graduates.
• Competitive salary, commensurate with experience
• 4-day week
• Enhanced holiday entitlement
• Generous CPD allowance
• Exclusive company discounts
• Comprehensive access to the XLVet community & resources
• Full and unwavering support towards Certificates and career development
• Free parking at all branches
• Branded uniform
This is a great opportunity for a good work/life balance, providing the time to join in with our vibrant local community & enjoy the fabulous Cotswolds. We have great local facilities, schools and lots of cosy pubs!
For more information about the practice please look at our website www.hooknortonvets.co.uk
Please submit your CV or email further questions to: email@example.comRECEPTIONISTS - SMALL ANIMAL DEPARTMENT – PART TIME
Following a recent restructure, we now have opportunities for two additional Small Animal Receptionists. The role will involve working at our main practice in Hook Norton and other branch locations.
To be successful in the role, you will have outstanding people skills combined with a friendly telephone manner and the proven ability to handle both sensitive and challenging situations.
You will thrive in a fast-paced environment where multi-tasking and responding to urgent requests in a calm and efficient manner won’t phase you and you will relish being part of a large, well established team.
This is a varied role and in addition to greeting clients and call handling, you will undertake dispensing duties, stock rotation, appointment management and processing payments as well as maintaining a clean and tidy reception area.
Full training of our practice management system will be provided but it is essential that you are a competent IT user and you can quickly pick up new systems.
Being based in a clinical environment, the role involves other key responsibilities such as handling dispensed medications, adhering to strict protocols and an understanding of sensitive situations.
To be considered for the role you must have:
• A minimum of 2 years’ customer service experience
• Effective communication skills; is it vital you can provide clear and precise instructions when communicating with your team and be able to communicate with all clients in a sensitive manner.
• Demonstrable IT Literacy and ability to quickly learn new systems.
• Ability to work under pressure in a fast-paced environment whilst maintaining accuracy
• Competitive Salary and enhanced benefits
• Approximately 30 hours per week
• Shifts are currently worked on a weekly rotational basis, one week of early shifts (7.45am – 2pm) followed by one week of late shifts (1.30pm – 7pm) plus approximately 1 in 5 Saturdays
• Full support and development
• Employer contribution to pension
• Staff uniform
• Generous staff discount
• Free on-site parking
• Health care cash plan
If our Receptionist position is right for you and you match our criteria of highly honed skills and qualities – please apply with your CV and covering letter, detailing your availability to firstname.lastname@example.org
Closing date for applications is 26th July 2019, interviews will be held shortly after. If you have applied recently for a role at HNVG, got to interview stage, but been unsuccessful, please do not reapply.