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Book An Appointment
Small Animal
Equine
Farm
Emergency
Careers
About Us
- Owner & Vet Feedback
- Find Us

Hook Norton
Pets: 01608 730501

Equine & Farm: 01608 730085

Charlbury
Pets: 01608 811250

Deddington
Pets: 01869 337732

Moreton-in-Marsh
Pets: 01608 695305

Emergencies
01608 730085 / 730501

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PSS Client Questionnaire

Date of visitWehn did you visit us?

Reason for Visit

Please rate the practice premises against each of the following questions according to the rating of - 1 -Very Poor, 2- Poor, 3- Fair, 4- Good, 5- ExcellentI understand

Ease of appointment booking or visit1-Very Poor, 2- Poor, 3– Fair, 4- Good, 5- Excellent

Approachability and helpfulness of team members1-Very Poor, 2- Poor, 3– Fair, 4- Good, 5- Excellent

Explaining the condition and treatment required1-Very Poor, 2- Poor, 3– Fair, 4- Good, 5- Excellent

Involving you in decisions regarding treatment1-Very Poor, 2- Poor, 3– Fair, 4- Good, 5- Excellent

Providing or arranging treatment or advice1-Very Poor, 2- Poor, 3– Fair, 4- Good, 5- Excellent

Keeping you informed of important changes in the practice e.g practice team changes1-Very Poor, 2- Poor, 3– Fair, 4- Good, 5- Excellent

Keeping you informed of fee changes and payment options.1-Very Poor, 2- Poor, 3– Fair, 4- Good, 5- Excellent

How likely is it that you would recommend this practice premises to a friend or colleagueon a scale of 0-10, with 0 being ‘not at all likely’, and 10 being ‘extremely likely’

RCVS Accredited Practice - Small Animal Hospital

RCVS Accredited Practice - Farm Animal Practice

RCVS Accredited Practice - Equine Practice

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