Operation Booking Administrator (RVN looking for an office-based role)
Hook Norton Veterinary Group, OX15 5DG (office based)
Part-time (Tuesdays & Thursdays essential) with flexibility to increase hours up to full-time by adding either clinical or administrative tasks.
Shifts fall between 8am and 8pm – please include your preferred working hours in your application.
Up to £15.50 per hour (depending on experience)
Hook Norton Veterinary Group is a proud, independent, and well-established practice with expertise in small animal, equine, and farm care.
We’d love to welcome a highly organised, client-focused Operation Booking Administrator to our team. This role is ideal for an RVN who’s ready to move into an administrative position where you can still draw on your clinical knowledge or for an RVN looking for a hybrid role combining admin with some clinical shifts.
About the Role
This role plays a key part in creating a smooth, reassuring experience for our clients by managing the end-to-end booking process for clinical procedures. You’ll be a vital link between clients, clinical teams, and admin departments, helping to keep everything well coordinated, accurately documented, and delivered with excellent service. You’ll report to the Head Nurse and will regularly communicate with clients (mainly by phone, online platforms, and occasionally face to face).
Key Responsibilities:
You’ll be approachable, organised, and calm under pressure, with a genuine passion for great customer care – importantly, comfortable supporting clients in a variety of situations.
Essential Skills & Experience:
Desirable:
Benefits:
How to Apply
To apply, please send your CV and a short cover letter to: careers@hooknortonvets.co.uk
Prefer something more personal? You can also apply by sending a short video to 07883 827400 introducing yourself, why you’re applying, and your relevant experience.
Location: Hook Norton
Salary Bracket: - £15.50
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